Terms of Service

1. Acceptance of Terms

By accessing or using Parliant.AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Parliant.AI is a survey platform that allows users to create, distribute, and analyze surveys. The Service includes various features and subscription plans as described on our website.

3. User Accounts

To use certain features of the Service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

4. Subscription Plans and Payments

The Service offers different subscription plans with varying features and limitations:

• Free Plan: Limited to 3 surveys and 100 responses per month
• Pro Plan: Additional features and higher limits
• Enterprise Plan: Custom solutions for larger organizations

Subscription fees are billed in advance and are non-refundable. We reserve the right to modify our pricing with notice.

5. User Content and Conduct

You retain ownership of your survey content and responses. However, you agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Collect sensitive personal information without consent
• Use the Service for spam or harassment
• Attempt to reverse engineer the Service
• Interfere with the Service's operation

6. Data Privacy and Security

We handle your data according to our Privacy Policy. You are responsible for:

• Obtaining necessary consents from survey respondents
• Complying with data protection laws
• Protecting respondent privacy
• Using the Service in accordance with privacy regulations

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Parliant.AI and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided "as is" without warranties
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the Service
• We are not responsible for survey responses or content

9. Service Modifications

We reserve the right to:

• Modify or discontinue the Service
• Change features or functionality
• Update subscription plans and pricing
• Suspend or terminate accounts

10. Termination

We may terminate or suspend your account and access to the Service:

• For violations of these Terms
• For fraudulent or illegal activity
• For non-payment of fees
• At our sole discretion

11. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of the United States.

12. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact

For questions about these Terms, please contact us at legal@parliant.ai